Stellent IT LLC
Genesys IVR Developer( Hybrid- 2 days)Okemos, Michiganlong termJob DescriptionThe priority would be working with web services and integrating them with IVR applications.
Qualifying Criteria (Please provide the number of years of experience with each item listed below)Web Services and integrating with IVR applicationsIntegrationsIn-depth experience with implementation/development.
Genesys Cloud- working knowledgeThe ideal candidate should have at least 5 years of experience in one or more of the following:
Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.
g.
SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Knowledge of PBX architecture, telecommunication network services, and contact center systems.
Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
Strong understanding of contact center operation, including key metrics and workforce management needsAs well as experience with management and development of speech recognition systems and grammarsWorking Knowledge of Genesys Cloud is a plus.
Thanks & RegardsSayantan DasTechnical RecruiterPhone:
-+1(201)5841370About the Company:
Stellent IT LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
Qualifying Criteria (Please provide the number of years of experience with each item listed below)Web Services and integrating with IVR applicationsIntegrationsIn-depth experience with implementation/development.
Genesys Cloud- working knowledgeThe ideal candidate should have at least 5 years of experience in one or more of the following:
Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.
g.
SOAP, VXML SQL, XML, REST)Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Knowledge of PBX architecture, telecommunication network services, and contact center systems.
Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
Strong understanding of contact center operation, including key metrics and workforce management needsAs well as experience with management and development of speech recognition systems and grammarsWorking Knowledge of Genesys Cloud is a plus.
Thanks & RegardsSayantan DasTechnical RecruiterPhone:
-+1(201)5841370About the Company:
Stellent IT LLC.
Estimated Salary: $20 to $28 per hour based on qualifications.
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